Guaranteed appointment within 48 hours (and usually 24)

Advanced Physiotherapy Alter G Terms and Conditions

Class Passes

1.     Class Passes are valid for 6 months and are activated on the date of purchase. Sessions are non-refundable and are not transferable between individuals and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. Class Passes cannot be shared with more than one person as all session packs are for individual use only.

Montly Direct Debits

1.     Monthly Direct Debits are valid for 1 month and are activated on your chosen direct debit start date, automatically renewing every month. Monthly Direct Debits are non-refundable and are not transferable between studios or individuals

If you would like to cancel your monthly pay cycle via email to


1.     Cancellations/Rescheduling classes need to be made more than 9 hours prior to your booking.

Payment Policy

Payment must be made online upon booking via the MindBody APP.


If you have contracted a communicable disease, or have any major change to your health please let the instructor know and please ensure you have clearance in writing from your doctor before attending your Alter G booking. This is for the safety and well-being of all our clients, staff and customers.

Personal Agreement

Advanced Physiotherapy does not assume responsibility for any lost or stolen personal property. If you do become the victim of a theft, immediately report it to an Advanced Physiotherapy staff member. By booking into a class you automatically agree to the above Terms & Conditions.

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